Ordering Information

In order to provide you with the best service we have developed these ordering guidelines. We will do all that we can to make sure that your party is successful and a memorable one!

• Payment Options
• Shipping Rates and Delivery Time
• About Shipping
• Damaged / Lost Items / Delayed Shipment
• Return Policy
• Cancellation Policy
• Fraud prevention
• PDF Policy / Help with PDF files

Please Note: We ship to US Only.
We have been made aware that the costs and Canadian Duties that are incurred by the recipient at times can be daunting. If you live in Canada and can't live without our products, we have been known to make exceptions on a case by case basis. But, we beg of you to please be sure that you are aware of these additional costs that are not included when placing your order with us. Again, these costs are incurred through CUSTOMS where they charge for duties, taxes and UPS's additional brokerage fees. Since this is a separate charge and we do not see it, we have no way of calculating what that additional cost will be to you. You will need to feel confident that you can accept the extra fees.